Shipping Policy
A legal disclaimer
The information in this Shipping Policy is provided for general informational purposes only and does not constitute legal advice. While we do our best to keep our policies clear and up to date, shipping rules, carrier terms, and applicable laws may change from time to time.
Lindenwood Locker Room makes no warranties or representations regarding the completeness, accuracy, or reliability of this Shipping Policy. In the event of any conflict between this policy and the official terms of our shipping carriers (including FedEx Ground) or applicable law, the carrier terms and/or applicable law will control.
For questions about how this policy applies to your specific order, please contact us directly before placing your order.
FedEx Ground Shipping
Shipping Policy
Order Processing Time
- Orders are processed Monday–Friday, excluding holidays.
- Most in‑stock items ship within 3–5 business days.
- Custom or pre‑order items may require additional processing time. Any extra time will be noted on the product page.
Shipping Method
- All orders are shipped via FedEx Ground.
- FedEx Ground delivery typically takes 1–5 business days after your order has shipped, depending on your distance from our shipping location.
Shipping Rates
- Shipping rates are calculated at checkout based on your order total, destination, and any current promotions.
- From time to time, we may offer free or discounted shipping. Any such offers will be clearly stated at checkout or in promotional materials.
Shipping Locations
- We currently ship to addresses within the continental United States.
- We do not ship to P.O. Boxes, APO/FPO addresses, or international addresses at this time.
Order Tracking
- Once your order ships, you will receive a shipping confirmation email with your FedEx tracking number.
- You can use this tracking number to follow your package’s progress on the FedEx website.
Delivery Issues & Lost Packages
- If your tracking information shows your order as delivered but you have not received it, please first check with household members and neighbors.
- If you still cannot locate your package, contact us within 7 business days of the marked delivery date so we can work with FedEx to investigate.
Damaged or Incorrect Items
- Please inspect your order upon delivery. If any items arrive damaged or incorrect, contact us within 7 business days with your order number and photos of the issue.
- We will review your claim and work with you to replace the item(s) or provide another appropriate solution.
Address Accuracy
- Please double‑check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at the time of purchase.
Questions
If you have any questions about this Shipping Policy or your order, please contact us at info@lindenwoodlockerroom.com.